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charge not displaying phone calls

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‎01-10-2016 18:03

‎01-10-2016 18:03

New charge, not displaying phone calls. Samsung edge
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‎01-11-2016 03:19

‎01-11-2016 03:19

Welcome to the Community @Tiziana72. If your tracker is not receiving calls notifications, verify that your phone is a Compatible Device. If it is compatible, Restart your Charge and after the restart process, follow the Call Notifications Troubleshoot.

 

I hope this helps, let me know the outcome! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎02-22-2017 19:49

‎02-22-2017 19:49

For Charge 2, make sure that the Notifications are turned on. Press the button on the Charger till the Notifications menu is displayed on the screen. Check that it says On. 

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