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data from a run not saved

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‎07-15-2017 06:32

‎07-15-2017 06:32

When I do a run and set the running app through my phone, I get back home and it has a map and all the data, then when I click off it and try to go back into that run it has lost the map data and the distance All I have at the top oft he screen are the heart rate, calories and the impact. I want the map splits heart rate calories impact and recent. It seems to lose  the data when it syncs with my fitbit charge 2? It stopped working when I used to just do it through the run app on my watch is it connected?? thanks

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‎07-16-2017 13:01 - edited ‎07-17-2017 13:47

‎07-16-2017 13:01 - edited ‎07-17-2017 13:47

Please take a look at the main thread on this.

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‎07-17-2017 12:43

In response to Rich_Laue

‎07-17-2017 12:43

How do I get to the main thread? cheers Amanda

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