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dont get badges

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So I'm not getting my badges anymore!?! I used to get them when I hit 10000 or 20000. I just hit 30000 and waited all day and still don't have my badge?? It usually updated once I synced. I've checked notifications and they are on mobile and email?! Should I try deleting the app an Re installing??
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When you did the 30000 steps were any of them from a manually logged activity or linked app? If so, such steps do not count towards badges.

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When you did the 30000 steps were any of them from a manually logged activity or linked app? If so, such steps do not count towards badges.

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This is an old forum post but I am having the same issues. I should have a 30lb weight loss badge, 25k steps in one day and the 990 miles walked badge. All of the data was tracked via the fitbit not manually entered. The weight has been taken with my aria scale and synced. This is frustrating.

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