fit bit says update trackersoftware

[heidirae78]

Since yesterday my fitbit app has said update tracker software every time I try to sync my phone and app. It also now says I already have over 11,000 steps for today March 11th. It's the same amount I had yesterday. Now this morning it also seems like the fit bit isn't tracking my steps. I uninstallled the app and that didn't help. Turned off my phone and restarted that didn't help? Any other suggestions?

[Julia_G]

Hi, @heidirae78 , which Fitbit are you using?

[heidirae78]

Fit bit charge

[heidirae78]

Actually fitbit charge hrs is the one I have. It's like my fitbit never started at zero again like it normally does at midnight. It says I have 15000 steps already for today

[heidirae78]

Fitbit charge hr

[heidirae78]

Fitbit charge hr