fitbit servers

[TrevorJ]

on the 17th june a friend sent me an invite to join their group ,responded by hitting the join fitbit button and all i get is "servers are down its not you its us" anyone else had issues with this

[SunsetRunner]

Welcome to the Forums @TrevorJ! When you get the invitation to these groups you also get an email from Fitbit. Check out the inbox of the email you have pair with your Fitbit account and accept the invitation through that option. Also try clearing your browser's cache by following these instructions. Keep in mind that these groups view is only available through the PC and not through a mobile device.

Let me know how it goes.

[TrevorJ]

thanks, i’ll give it a go ,I never received an email from fitbit so i’ll get it sent directly to it.I’m already in another group and there were no problems joining that one.






Sent from Windows Mail

[SolangeE]

Hey, @TrevorJ! It is weird that you never received the invitation email. I'm glad to hear that you are not having problems anymore.

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