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forced to log into fitbit account with google account, but it fails every time

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‎07-13-2023 12:18 - edited ‎07-13-2023 13:23

‎07-13-2023 12:18 - edited ‎07-13-2023 13:23

UPDATE TO MY ORIGINAL POST
Just minutes after posting the below details, I tried again for the 10th time today to log into my fitbit account online as the profile that appeared at the top of the Forum page when I started posting seemed to relate to my Google account and not my original Fitbit account.  I noticed that the email address on the profile was not the email that was included in my original Fitbit account.

I then tried log into my Fitbit account via the Fitbit app on my Samsung S22.
Low and behold it worked and although I had to work through every permission on the Fitbit app relating to my Samsung S22 that took about 20 minutes. I finally have my fitbit app and fitbit versa 3 up and running. I have had to add my sleep for the last five nights, but all seems to be ok now.

ORIGINAL POST
I first had problems with my google account,so after researching what would happen if I deleted my google account and found that I would be able to undelete my google account if I did this within 30 days of deleting it.The same day I created a new google account and it worked ok but I still had problems with my Samsung S22 utilising my new google account for a number of apps.  After 2 days I decided to undelete my original Google account and most of the data has come back online, I deleted my new google account as I had restarted using my original google account. Then I had a seperate problem with my fitbit versa 3 on my New Samsung S22 after smart switching via usb cable. I found that a number of apps needed to be either updated or uninstalled and reinstalled to make the app work. When I reinstalled the fitbit app on my Samsung S22, I was forced to log in using my original google account to log into my fitbit app on my Samsung, but despite being able to use my original google account to log into a number of different accounts online, it keeps saying in the fitbit log in that my google account is being deleted and will not allow use of my fitbit account.

Best Answer
1 REPLY 1

‎07-30-2023 14:43

‎07-30-2023 14:43

 @Snowy1960  I know! It's a journee you don't know where it leads to .

Welcome aboard! You made it. 

If you can transfer your update to a new reply, I can give you the credits you earn.

Community Council MemberMario Dings | Rotterdam NL
Fitbit: Versa, Versa2, Sense. (Versa light) - Phone: Android. - Developer clockfaces.(Nederlands)
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