I am trying to login to The fitbit app on a new phone but I get the message that I have enteren an invalid email address or password. When I click on forgot password it tells me my emailaddress is invalid but I have checked my account by logging in to the dashboard via fitbit.com and there I had no problem so my account does exist and I had entered everything correct.
Any ideas on what to do? Should I just create a new account and lose my entire history or is there another solution? (I am using a fitbit alta and the phone is a Motorola moto)
Tanks.
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