Hi, I am long years Fitbit user having most then few devices in the past. Now I have got Versa2 and replaced my old Charge2 to newest Charge6. Previously, the Charge2 and Versa2 were set up on my account and I was use them interchangeable. Versa was for workday time and Charge dedicated to training sessions. It was perfect solution having all data from 2 devices in single app. Now when replaced Charge 2 to the Charge 6 I cannot have two devices installed in the single account? What a disappointment ! I have this account for years , multiple devices. I do not want two accounts. I was wondering if Fitbit will find solution to this problem. I do not want to make an assessment but it looks like Fitbit lost basic design feature as a compatibility to the different models or the App is poorly designed? Hope we can work it around and find the solution. I look forward to hear from someone to help.
Best AnswerIt has been this way for several years. There have been hundreds, or probably thousands, of complaints here, but no resolution, and I wouldn't expect one going forward.
Best Answer