new to fitbit

[chubwally]

Hi I'm new to all this technology and I'm hoping someone can help. I got my charge 2 Christmas day and can't get it to work found out it won't work on my phone as I haven't got windows 10, which I can't download, so I've tried my tablet , get as far as trying to connect with device but that's it!!!! I have charged it, pressed the button which flashes up the start screen and then quickly disappears back to the www. Message. I'm starting to lose interest just want to get going and partner is disappointed with his choice of present for me... Please help

[USAF-Larry]

You don't mention which phone or tablet you have, @chubwally, which would help get some responses. You mention that you have a Windows phone, but you posted this in the Android app help forum.  Let us know which phone & tablet you have, and the operating system on each.

[chubwally]

Hi contacted fitbit help line and basically none of my devices are compatible with my charge 2, so will be returning for refund as cant afford to replace all my devices, and will carry on using the free apps on my phone. Thanks for your reply anyway x

Sent from my Windows Phone