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not syncing after changing phone

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‎07-25-2017 11:16

‎07-25-2017 11:16

I have recently changed phone (Android), and I noticed my Fitbit app did not sync anymore, out of frustration, I deleted the device from the app.  Thinking I can reset up the device, but when I tried to set up a device, it could not even find it.

Can someone please help?

thanks!

 

JH

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‎07-25-2017 13:44 - edited ‎07-25-2017 13:45

‎07-25-2017 13:44 - edited ‎07-25-2017 13:45

Which phone did you get? I'm having a lot of issues with my Galaxy S8. It took forever to find the fitbit, and now it won't synchronize half the time unless I hard reset it.

 

But make sure to do a fresh installation, reconnect your fitbit manually to bluetooth and the app as well.

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