not syncing - Fitbit Community

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not syncing

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Allie1997

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I have a charge HR and it isn't syncing with my Samsung Galaxy S7 since yesterday at 6:10am. Not sure why all of a sudden it won't sync.

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RobertoME

Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

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Hello @Allie1997, its nice to see you around and you have joined to our Fitbit Community. If your tracker is not syncing, try the following suggestions from this post: Having trouble syncing? (here's how to fix this).

Hope this helps and let me know how it goes.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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