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phone not synching with ionic

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‎10-13-2018 16:58

‎10-13-2018 16:58

Ever since I updated my LG my ionic won't  sync. I do not receive any notification. I have tried shutting it down, uninstalling the app and reinstalling, restoring to factory and starting from the beginning and nothing works. I'm beyond frustrated. Any suggestions? thank you.

 

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‎10-14-2018 08:18

‎10-14-2018 08:18

Welcome to the Forums @kokorae.

 

Thanks for trying all of those steps before posting in here.

 

I'd like to take a closer look at what is going on and ask you some questions:

  • What specific LG phone are you using to sync your Ionic?
  • What Android version are you running?
  • Did you set up any other Bluetooth devices with your phone as this started happening?

Look forward to your reply.

Lanuza | Community Moderator

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