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please help!

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‎05-15-2016 22:30

‎05-15-2016 22:30

My fitbit flex says I'm doing steps when I'm sitting on the lounge.... I don't get it!. 😕 Only brought my fitbit today. Why is it doing this to me..😕 Please answer!. 😊
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‎05-15-2016 22:30

‎05-15-2016 22:30

My fitbit flex says I'm doing steps when I'm sitting on the lounge.... I don't get it!. 😕 Only brought my fitbit today. Why is it doing this to me..😕 Please answer!. 😊
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‎05-15-2016 23:08

‎05-15-2016 23:08

How many steps are we talking about?

 

If it's only a few then that's normal. Fitbits work by detecting and analysing movement of the tracker. Sometimes it can get it wrong and random arm movement is mistaken as steps. There's more information on this - and what you can do to minimise it - in this help article:

 

http://help.fitbit.com/articles/en_US/Help_article/1136/

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