08-17-2017 01:04
08-17-2017 01:04
please make Oneplus 5 device compatible having android 7.1.1
mine phone is synching only when i restart my tracker
08-21-2017 05:50
08-21-2017 05:50
Hello @ketankothari, good to see you again in the Fitbit Community! The phone you mentioned has all the hardware requirements to be a supported device but is currently not on our list of supported devices.
This means that we have not tested it for compatibility and added it to the list yet. If you are experiencing troubles at the moment to sync please give it a try to the troubleshooting suggestions: Having trouble syncing? (here's how to fix this).
If that does not work, I suggest setting up and syncing via a device listed as supported or using a computer. Rest assure our team is always working to test and add more Android devices to the supported devices list, so keep an eye open for future updates!
See you until the next one!
"Great things are done by a series of small things brought together.” What's Cooking?
03-04-2018 13:01
03-04-2018 13:01
It's still not compatible! Why on earth not .This is an up and coming phone. I have been with Fitbit for years but now I have to look for a new tracking device as mine won't even setup let alone sync with my oneplus 5. Sort it out quickly please.