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"Calories In" deleted after day changes

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‎06-14-2022 17:50 - last edited on ‎06-17-2022 14:53 by Fitbit Moderator

‎06-14-2022 17:50 - last edited on ‎06-17-2022 14:53 by Fitbit Moderator

Just started using the FitBit Charge 5. The device is working great, but the app seems to have a problem. When I log my meals, everything works fine. I can find and track all my food. But the next morning, my log is still there but no calories are counted. If I edit the count, it changes, but always resets the next day. This is a feature of the app I really need to work.

 

Moderator edit: Subject for clarity.

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‎06-17-2022 14:57 - last edited on ‎06-07-2024 10:38 by Fitbit Moderator

‎06-17-2022 14:57 - last edited on ‎06-07-2024 10:38 by Fitbit Moderator

@SunsetRunner Welcome to the Forums! Thanks for your post regarding the food log tool on the Fitbit app.

Please note that there is currently an issue with this on the Fitbit app. Our team is aware and currently working on a solution. Please keep your app updated. Hopefully this will be resolved soon. I appreciate your patience. 

RodrigoM | Community Moderator, Fitbit

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‎06-17-2022 14:57 - last edited on ‎06-07-2024 10:38 by Fitbit Moderator

‎06-17-2022 14:57 - last edited on ‎06-07-2024 10:38 by Fitbit Moderator

@SunsetRunner Welcome to the Forums! Thanks for your post regarding the food log tool on the Fitbit app.

Please note that there is currently an issue with this on the Fitbit app. Our team is aware and currently working on a solution. Please keep your app updated. Hopefully this will be resolved soon. I appreciate your patience. 

RodrigoM | Community Moderator, Fitbit

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0 Votes