04-06-2018
09:58
- last edited on
04-30-2018
15:43
by
ErickFitbit
04-06-2018
09:58
- last edited on
04-30-2018
15:43
by
ErickFitbit
Fitbit folks. I simply did a reboot on my Galaxy S6 and the network connection problem went away. Simple fix and worth a try!
Moderator edit: edited title for clarity
04-30-2018 15:19
04-30-2018 15:19
I am having an error logging in to the fitbit app on my phone. I uninstalled and reinstalled the app due to a syncing error when I added my new device to the app. Now I cannot log in at all so my device will not work.
I previously had a charge hr and did not experience this problem.
04-30-2018 15:30
04-30-2018 15:30
When attempting to log in to the fitbit Android app for the first time, I get an error message -"No network connection" - even though other apps on my device are able to access the internet.
I have seen that a number of other people have had this issue, but I haven't found a solution that works for me. (My device time seems to be correct, and changing it doesn't help.) Any other ideas?
04-30-2018 15:30
04-30-2018 15:30
I am having this issue right now, too. Device time and permissions are both fine.
04-30-2018 15:33
04-30-2018 15:33
Same here. Exercises disappeared and food logged, but not showing up on app. Desktop website works fine though.
04-30-2018 15:39
04-30-2018 15:39
I am new to Fit bit, while making my account I had many "errors" and had to restart. Now that I have made my account I am unable to sign in on my Android and receive a "No Network connection" error.
So I attempt to set up from my computer and it's telling me I need a Dongle and my Charge 2 did not come with such a device. Do I really need to purchase one to continue?