Hi there @BernieF348, welcome aboard to the Fitbit Community! I was reading you are having troubles to sync with you Motorola G5, despite you have tried some troubleshooting steps already.
Note that this mobile phone is not listed as a Compatible device, so is prone some features may not behave as is expected, since the app is not optimized for the device in question. However this doesn't mean it won't work until we have more details. For more details please refer to this article: Which phones and tablets can I use with my Fitbit watch or tracker?
If you are not able to sync, as a matter of review, try the steps of this post: Having trouble syncing? (here's how to fix this). Some steps might be similar from what you have tried already.
In addition, try to reset the Fitbit app if the issue persists. Log out from your Fitbit app and go to your phone settings. Access to the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and proceed to "Force Stop" the app. Finish the workaround by restarting your phone. When your phone has initialized, go back to your app and try again.
See you later and hope this helps.
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