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"Phone not found. Check Fitbit app."

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‎10-02-2016 10:26

‎10-02-2016 10:26

I've had my Blaze for a couple of days now and everything seems to be working fine except for the fact that when I try to to use one of the exercises, I get this message: "Phone not found. Check Fitbit app." This is rather odd because the device syncs fine and all of the other features that I've tried work. My telephone is an Oukitel "Universe Tap." 

 

Thanks for any help you might be able to offer me. 

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‎10-02-2016 10:31 - edited ‎12-15-2016 11:45

‎10-02-2016 10:31 - edited ‎12-15-2016 11:45

I get this from time to time and I it's usually when my phone has a weak or no GPS signal, you could try switching the GPS off & on to see if this helps. Good luck

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