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"Unknown" in CallerID

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‎08-08-2019 07:57 - last edited on ‎08-09-2019 13:26 by Fitbit Moderator

‎08-08-2019 07:57 - last edited on ‎08-09-2019 13:26 by Fitbit Moderator

My callers display on fit bit blaze says unknown caller 

 

Moderator edit: Subject for clarity 

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‎08-09-2019 13:25

‎08-09-2019 13:25

Hello @Shazzashug66 welcome to the Community Forums, it's a pleasure to give you a hand with this situation.

 

I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which Android mobile device you're currently using? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device?to see that all the necessary requirements to receive notifications on your Versa are correctly configured. After verifying this, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.

 

Keep me posted. 

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