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removing a fitbit from my account after I returned it

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‎11-18-2018 15:45

‎11-18-2018 15:45

I had 2 fitbit watched and returned one after the band broke.  How do I remove the returned one from my account?  I do not see the returned one and perhaps this is because I had set up a second fitbit which I was using although I do not believe I deleted the returned one from my account.  I am concerned that someone will be able to get into my account from the returned fitbit.  what can I do???

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‎11-18-2018 15:51

‎11-18-2018 15:51

@VickyCast, when you added the second Fitbit devices, did you instruct the app to replace the old tracker with the new one?  If so, it has already removed the old device.  If the old tracker does not show up in the App->Account screen, it is no longer paired with your account.

 

Even if the old one were still on your account, no one else could use it and sync it to your account without your account login information.

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‎11-19-2018 16:59

In response to USAF-Larry

‎11-19-2018 16:59

thanks so much Larry!  I really appreciate your quick response!  I was swapping between 2 fitbits as the band on one was iffy and I did not want to loose it while in the street.  However I returned it due to broken band.  I do not see it in my account so from what you are saying, it sounds like I do not need to worry about someone getting into my account.  thanks so much for alleviating my fears!  Have a great holiday!  Vicky
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