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steps not registering on challenges

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‎10-10-2019 07:12

‎10-10-2019 07:12

  • my fitbit blaze is showing over 28,000 steps but only this mornings steps of 18,000 are showing up on the challenges? Also phone number for customer service doesn't work. I'm in UK.

Can anyone advise please?

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3 REPLIES 3

‎10-10-2019 07:10

‎10-10-2019 07:10

my fitbit blaze is showing over 28,000 steps but only this month's steps of 18,000 are showing up on the challenges? Also phone number for customer service doesn't work. I'm in UK.

Can anyone advise please?

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‎10-10-2019 10:33

‎10-10-2019 10:33

Hi @SunsetRunner  I was told last week from a member on the forums that this phone number works. To call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm

Stepping in the U.S.A. since September 2013. Android 14

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‎10-10-2019 13:35

In response to SunsetRunner

‎10-10-2019 13:35

  • Thank you very much for your trouble. I really appreciate that. 
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