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syncing my Fitbit

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‎03-11-2016 18:13

‎03-11-2016 18:13

I'm having trouble syncing my Fitbit to my phone I had it sync to my phone before but today it seems like after 4 o'clock its not thinking and I tried using the Bluetooth and it's not working
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‎03-12-2016 12:15 - last edited on ‎03-07-2026 10:00 by Fitbit Moderator

‎03-12-2016 12:15 - last edited on ‎03-07-2026 10:00 by Fitbit Moderator

Hi @christinaL987! Welcome to the Fitbit Community!  I recommend you following these steps in order to get your tracker synced up.

  • Turn off Bluetooth, turn it back on, and then open the Fitbit app.
  • Force quit the Fitbit app and open it again.
  • Reboot your mobile device and then open the Fitbit app again.
  • Restart your tracker. 
  • If your tracker didn't sync, try syncing with your computer.

Hope it helps! Let me know how it goes :D. 

Magin | Community Moderator, Fitbit

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