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syncing with a galaxy s4

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My fitbit does not sync with the fitbit app on my phone. I just get an image with a pink ! It was last updated via the computer and the usb has been removed.
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Welcome to the Community @supernurse. If your tracker is not syncing with your Android device, I recommend following the Syncing Troubleshoot, if this procedure doesn't work, feel free to contact our Support Team. For a faster solution you can contact them via phone or chat.

 

Let me know the outcome! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Welcome to the Community @supernurse. If your tracker is not syncing with your Android device, I recommend following the Syncing Troubleshoot, if this procedure doesn't work, feel free to contact our Support Team. For a faster solution you can contact them via phone or chat.

 

Let me know the outcome! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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