help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My fitbit wont sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-09-2016 17:40

‎01-09-2016 17:40

My fitbit charge wint sync with my phone. And it wont calculate my sleep.
Best Answer
0 Votes
2 REPLIES 2

‎01-10-2016 03:14

‎01-10-2016 03:14

My HR will not sync with my phone. So disappointed.
Best Answer
0 Votes

‎01-11-2016 04:33

‎01-11-2016 04:33

Welcome to our Community @Wontsync @Tracytra71! It's nice to have you here! Smiley WinkI'd suggest you restart your trackers and follow the steps provided at I can't sync my tracker. If this doesn't work, please set up your tracker as a new device by following these instructions. Note that if you have not synced in over 24 hours, your activity data for previous days will be lost and only today's data will remain. 

 

Hope this helps, let me know how it goes! Cat Very Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

Best Answer
0 Votes