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My fitbit wont sync

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‎01-09-2016 17:40

‎01-09-2016 17:40

My fitbit charge wint sync with my phone. And it wont calculate my sleep.
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‎01-10-2016 03:14

‎01-10-2016 03:14

My HR will not sync with my phone. So disappointed.
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‎01-11-2016 04:33 - last edited on ‎01-26-2026 05:44 by Fitbit Moderator

‎01-11-2016 04:33 - last edited on ‎01-26-2026 05:44 by Fitbit Moderator

Welcome to our Community @Wontsync @Tracytra71! It's nice to have you here! Smiley WinkI'd suggest you restart your trackers and follow the steps provided at I can't sync my tracker. If this doesn't work, please set up your tracker as a new device by following these instructions. Note that if you have not synced in over 24 hours, your activity data for previous days will be lost and only today's data will remain. 

Hope this helps, let me know how it goes! Cat Very Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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