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Fitbit charge not pairing

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‎01-09-2016 17:30

‎01-09-2016 17:30

My fitbit charge is not pairing with my Bluetooth on my phone it's synching but not pairing help. I've setup and did it twice
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‎01-11-2016 04:34

‎01-11-2016 04:34

@Cannick33 Welcome to our community! I think there is some confusion regarding how your Fitbit Charge HR syncs with your phone. Your tracker uses your phone's Bluetooth chip to sync with it but the sync is managed by the Fitbit app. Once you have setup your tracker using the app it will sync with your phone. There is no need to go to the Bluetooth settings to "pair" your tracker manually, this has already been done by your app. You can read more about this here.

 

I'll be around!

 

 

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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