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tracker not found.

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‎08-06-2016 18:31

‎08-06-2016 18:31

When I try to sync my fitbit it says tracker not found. I have tried turning Bluetooth on and off, and restarting my phone. It's an android.
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‎08-06-2016 19:27

‎08-06-2016 19:27

Check out the article Fitbit app for Android to see if their troubleshooting tips help.

 

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‎08-08-2016 12:20

‎08-08-2016 12:20

@loramae Welcome to the Fitbit Community! Check this post from my friend @HelenaFitbit to get some troubleshooting steps to sync your Android device. Also, make sure to check the link that @USAF-Larry provided! Your issue should be fixed after doing that!

 

Let me know how it goes! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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