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tracker not found

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‎04-30-2016 15:24

‎04-30-2016 15:24

Hi , about a week ago my fitty stopped syncing... so today i uninstalled and reinstalled the app (discovering a new " have you moved this hour"). ... I've turned off blue tooth and turned it back on. I've deleted old files to free up storage. .. and nothing.. it's telling me the tracker isnt found. How can i wake up one morning and it be lost ? please help.
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‎05-01-2016 08:43

‎05-01-2016 08:43

@farmeregg Thanks for stopping by! I'd recommend following all of these syncing troubleshooting steps for Android devices to successfully sync your tracker. It should sync after doing that!

 

Try that out and let me know how it goes! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!

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‎05-01-2016 08:43

‎05-01-2016 08:43

@farmeregg Thanks for stopping by! I'd recommend following all of these syncing troubleshooting steps for Android devices to successfully sync your tracker. It should sync after doing that!

 

Try that out and let me know how it goes! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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