v.2.76.1 - Connection issues while exercising with

[SunsetRunner]

Hey Guys,

i'm having my Versa since about two Weeks now an I was super satisfied about it until the last two app updates which were released this week...

My current situation is the following:

I start my Bike Exercise and for about 10-20min I have a stable connection with my Versa to my phone (Galaxy S8). After that time my Watch randomly vibrates telling me that it is "Connecting..." and pauses my exercise due to the Auto Pause function, which is really annoying.

The last two days I did two 40km rides (near city with full LTE if that counts in any way) and about 1/3 of it was tracked. 
When i have a look into that exercise i see the starting point not were it should be (at home) but anywhere on my track.

So... is anybody else having serious connection issues since a couple of days? The new update seems to have broken some other functions too.

[SunsetRunner · Accepted solution]

If was able to fix this issue myself! 

I installed version 2.75 from a website where the installation package is provided. 

[LanuzaFitbit]

Hello @SunsetRunner! 

Thanks for bringing this up and sharing what worked out for you.

I'll be sure to pass this on to the rest of the team so that it can be looked into. Please let me know if it happens again with version 2.75.

Feel free to reach out if you need any further assistance.

[SunsetRunner]

Hi @LanuzaFitbit,

so far no issues.

I did a 23km ride yesterday without a single incident of connectivity issues. Also the stats on the Dashboard are displayed correctly which also counts for Live-HR. 

[LanuzaFitbit]

Hey @SunsetRunner! 

Thanks for letting me know! That's great to read.

.

I'll be sure to pass it on to the rest of the team so that it can be looked into.

If yo have the time maybe you could visit one of our Discussion boards. Lots of topics to talk about with other users.

Let me know if you have any further questions.