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Aria “1” scale

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The batteries died in my Aria 1 scale. When I replaced them it wouldn’t sync. 
It was working perfectly before I changed the batteries. It displays my weight, but I am a guest and it asks me to sync but it won’t. 

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i have had this problem over 2 years, a lot of money spent not to be able to use them properly. Endless searching and no answers, i have factory reset everything, Aria, Inspire 2 etc., it just says guest and doesn't sync to phone. i am losing all faith in Fitbit products, even my Fitbit last 2 years if i am lucky, i have been using Fitbit a lot of years now. 

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