Aria not syncing anymore

[Justanotherjenn]

I haven’t been able to get my aria scale to sync with the app for ages. I’ve tried everything. Removing batteries, running the set up again, weighing myself several times. There is no error or anything, it just never gives the profile option like it used to. It registers guest but the data never goes to the app.  I’ve also noticed the weights fluctuate a lot so it seems very inaccurate. I feel like support is gone for the original Aria scale. 

[max8686]

Same thing here. Impossible to have the weight reported. Always "Guest" and "recent weight" never show a thing on the app.

[NatureLuvr]

I'm having the same issue with the original Aria scale. ever since I got back from vacation. It recognizes me as guest, and the guest weights don't show up in the app.

[MrsMiaH]

Same here. If someone has a fix please chime in.

[GregBD]

I'm experiencing the same thing with my Aria.  I suspect my problem has something to do with the deletion of the online dashboard.  I haven't been able to sync sinch shortly after it went away.

[alexdwalker]

I have the same issue and it is driving me nuts. I have tried everything.

I hazard it is an issue when we were made to migrate from Fitbit to Google Login accounts. My Aria still thinks there is another person connected to the scales and suggests I ask for an invite, despite having deleted it and tried resetting the scales etc etc.That other person is me when I had a Fitbit account but how the hell I delete/disconnect/forget that account I have no idea. I tried support but they could not help me. 

I think the issue is when we had to move from Fitbit to Google and merge our accounts. That's when the problem started. Support do you have any suggestions / HELP ???

[kotsu]

Same with my scale.  Of course, Fitbit's magnificent customer service jumped right in with the sound of crickets. 

[FlorinI]

I was going to post the same. I hope support can chime in.