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Aria 2 does not wake up

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My Aria 2 scales have stopped waking up when standing on them after the scales have gone to sleep.

 

I have changed the batteries.

I have tried factory reset, but it makes no difference.

 

If I remove & refit the batteries, the scales show the version number.

I stand on them, they weigh me, measure %age, upload, sync etc.

If I stand on them again before they go to sleep, they weigh me again, sync etc.

 

If I let them go to sleep,  then stand on them, they don't wake up unless I remove & refit the batteries.

 

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