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Aria 2 not syncing

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‎10-19-2022 06:20

‎10-19-2022 06:20

Hi- My scale does not seem to be syncing lately - battery’s seem to be OK and there is no change to my WiFi.  Any suggestions?

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‎10-21-2022 06:11

‎10-21-2022 06:11

Hello @CStoehr66 and welcome to the Community.  Please look at the sync progress on your scale after you step off.  Look for an error message.  This Help article has troubleshooting steps.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎10-21-2022 10:47

‎10-21-2022 10:47

I have an Aria and after installing a new router my scale will not connect. I have tried everything short of witchcraft. It was always fussy but now just wont connect. I think the Wi-Fi as of new are not compatible. It is now a boat anchor. Too bad, now I have to toss my Fitbit I use for running away too although that is Bluetooth and still works. I know this does not answer your question and is of little help. I have been working on computer for about 40 years (Atari) and went to school for it and I can't figure it out. The new Wi-Fi's do not like 2.4 ghz. Yes, you can change it in the router but that sets off a series of events effecting other connections. Good luck but as for me in the trash it goes. Thanks Google! 

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‎10-21-2022 10:49

In response to LZeeW

‎10-21-2022 10:49

No error. The provided Wi-Fi connection wont connect. I have been using this thing for many years. I think it has just reached end of life. I think Google could and should do better.

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