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Aria 2 won't show body fat percentage

It is recognising me and logging my weight bas I can see it for some days. But body fat appears empty. —%.  I have taken the battery many times - 

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In bare feet?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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I had a similar problem, but then tried some moisturiser to soften hard skin and it’s been working since. Give it a go.

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