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Aria Air won't sync if Fitbit app is open

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‎01-02-2022 08:21 - last edited on ‎01-24-2022 12:50 by Fitbit Moderator

‎01-02-2022 08:21 - last edited on ‎01-24-2022 12:50 by Fitbit Moderator

There seems to be an issue with the app. I have just had to get in the habit of force stopping the app every morning before getting on the scales. Kinda a hassle but that's the only thing I have to reset. Watch sync works perfectly. Hope Fitbit can get the app straightened out to work better with the scales.

 

Moderator Edit: Clarified subject and updated label

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‎06-15-2022 07:23

In response to MrGlenn

‎06-15-2022 07:23

I got excited when I saw your reply here, as updating the firmware was one thing I hadn't attempted yet. I installed the Aria Air Firmware update app linked to here https://play.google.com/store/apps/details?id=com.fitbit.fwup  but when I started the update it told me I was already on the latest rev A16. So, in my case at least the firmware update does not fix the issue.

 

Out of curiosity @MrGlenn , are you running the Fitbit app on iOS or Android?

 

Screenshot_20220615-101717_Aria Air Update.jpg

 

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