help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Aria not dropping old internet

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-25-2022 03:50

‎02-25-2022 03:50

My scales will not sync with new internet connection. v39 shows on screen then the old internet connection. 

Best Answer
0 Votes
1 REPLY 1

‎03-01-2022 18:02

‎03-01-2022 18:02

I have the same problem, since getting new wifi router. Have followed the setup steps on the fitbit website but it never connects, just sits there saying "Setup active" - please can someone from fitbit support suggest how to proceed?

 

Best Answer
0 Votes