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Aria not finding my network

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‎07-27-2019 09:10 - last edited on ‎09-10-2019 14:53 by Fitbit Moderator

‎07-27-2019 09:10 - last edited on ‎09-10-2019 14:53 by Fitbit Moderator

I changed my network and with the new network my aria will no longer find my new network. I have tried to manually join as well but it will not recognize it. I see others had issues but I have gone through all the steps numerous times and it still does not see my network. Nothing else seems to have an issue connecting as my house is a smart home. Please help, this is frustrating

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‎07-28-2019 10:40

‎07-28-2019 10:40

Does your new network meet the specifications?

 

Networking Requirements
The Fitbit Aria connects directly to your home’s wireless network and supports the
following network configurations:
 Wireless 802.11b standard
 WEP / WPA / WPA2 personal security
 Automatic (DHCP) IP setup (static IP configuration not supported)
Aria requires an 802.11b-compatible network to connect and sync your scale data to
your Fitbit dashboard.

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