help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Aria scales not syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-26-2020 02:06

‎05-26-2020 02:06

I have the Fitbit Aria scales and recently changed from Apple to Android .the scales either don't sync or sync intermittently. 

 

Can anyone help....?

Best Answer
0 Votes
3 REPLIES 3

‎05-26-2020 18:26

‎05-26-2020 18:26

Hi @Jas_UK the first Aria scale does not use are care about your phone. 

Your scale talks directly to Fitbit through its wifi connection to your router.

May I ask what error you receive in the scale?

Best Answer
0 Votes

‎05-27-2020 07:49

‎05-27-2020 07:49

Neither are mine Jasmine x 

Best Answer
0 Votes

‎05-27-2020 12:38

‎05-27-2020 12:38

My Aria Air syncs every once in a while  Can't figure out pattern yet.

Best Answer
0 Votes