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Aria setup difficulties

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‎01-01-2019 08:42 - last edited on ‎09-10-2019 14:53 by Fitbit Moderator

‎01-01-2019 08:42 - last edited on ‎09-10-2019 14:53 by Fitbit Moderator

Setup Active scrolling and will never finish setup....

i have used this scale for 3 years and all of a sudden starts the message setup active.  Try to reset and re-setup and will never sync up with the setup...  is there a hard reset on the scale?  Any ideas or is my scale defective now?

 

 

Moderator edit: updated subject for clarity

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‎01-02-2019 06:21 - last edited on ‎07-26-2023 08:16 by Fitbit Moderator

‎01-02-2019 06:21 - last edited on ‎07-26-2023 08:16 by Fitbit Moderator

@Cmcafee Welcome to our Fitbit Community! Seems odd that your Aria scale doesn't complete the setup process. Please let me know what device are you using to set up your scale? Is it a mobile device or a computer?

JuanJo | Community Moderator

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