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Aria won't setup

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‎02-14-2020 18:51 - last edited on ‎05-05-2021 11:02 by Fitbit Moderator

‎02-14-2020 18:51 - last edited on ‎05-05-2021 11:02 by Fitbit Moderator

My Aria only says  WWW.fitbit/setup  when it starts up. Not set up/activate. I can't get in sync. VERY frustrating after spending that much money on a scale. Wont set up to my phone or my laptop...can anyone help?? Not finding any answers on fitbit pages

 

THANKS!

 

 

Moderator edit: updated subject for clarity

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‎02-14-2020 20:56

‎02-14-2020 20:56

Which phone do you have and is it on the list of compatible devices? click to see

Stepping in the U.S.A. since September 2013. Android 14

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‎02-14-2020 21:29

In response to Odyssey13

‎02-14-2020 21:29

hey....thanks for the response!  I do have the Android 7. 
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‎02-14-2020 21:32

In response to Scooterbutt

‎02-14-2020 21:32

You read the article on setting up? click

Stepping in the U.S.A. since September 2013. Android 14

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