help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Aria won't sync my data

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-25-2020 02:56 - last edited on ‎03-24-2021 06:02 by Fitbit Moderator

‎04-25-2020 02:56 - last edited on ‎03-24-2021 06:02 by Fitbit Moderator

I am using'Etekcity' Smart Scales, using the Vesync app.

 

It synchronises to Apple Health, Google Health and FitBit.

 

It let's me login to FitBit and connect but it no longer adds the new updated weight to the 'Weight' tab on the FitBit dashboard.

 

It synchronises fine though to the Apple Health app. 

 

I can see FitBit are advertising the Aria smart scales in the weight section of the app, has fitbit removed now all other third party smart scales sync function to try and sell their own scales or is it worth trying to figure out how to sync my scale measurements to the fitbit app?

 

It worked flawlessly last year but just started using again and it's not working 😞

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
0 REPLIES 0