11-23-2021
04:42
- last edited on
11-27-2021
15:11
by
DavideFitbit
11-23-2021
04:42
- last edited on
11-27-2021
15:11
by
DavideFitbit
I just set up my scale, it shows in the app, weight, etc does not sync with the app. Could this be due to me wearing my Charge 2 while weighing myself? App is open to today screen.
Moderator edit: subject updated for clarity
11-27-2021 15:10 - edited 11-27-2021 15:13
11-27-2021 15:10 - edited 11-27-2021 15:13
Welcome to the Fitbit Community forums, @Bcereus2002.
Thank you for sharing your inquiry about the Aria scale.
To set up and connect the Aria scale to your Wi-Fi network, make sure to follow all the steps listed here.
After your Fitbit Aria or Fitbit Aria 2 is set up on your wireless network, it automatically syncs your stats to the Fitbit app after every weigh-in. After you see your measurements, you should see a checkmark, indicating that syncing is complete. You can then view your data on in the Fitbit app. If you experience any inconvenience to sync your data, please make sure to check all the recommendations and requirements in this article.
It's possible that having other Bluetooth devices nearby could interfere with the syncing process, but many users have found useful the steps mentioned earlier.
Hope this helps, I'll be around.