12-03-2019 06:18
12-03-2019 06:18
I just recently purchased an Aria 2 to not only weigh us, but to also to give me my BMI and % BF. Last night when I set the Aria up, I noticed the % BF was off compared to what the scale at my gym reads. I read online about the lean vs regular setting and I also pulled the batteries and weighed 5 times in a row. The % BF went from single digits to 12%. This morning, I weighed at home to get a baseline, then went to the gym to weigh on the InBody. The Aria had me at 12.7% BF while the InBody had me at 16.9% BF. The Aria was half a pound heavier than the InBody and the BMI was similar in readings.
Is there anything to make is more accurate?
12-04-2019 03:18
12-04-2019 03:18
@rqwilliamsjr, welcome to our Fitbit Community! I'm happy to assist you with your Aria 2 since you noticed that it's not providing accurate body fat percentage readings. By the way, thank you for troubleshooting this issue before contacting our forums.
I would like to know if your Aria 2 is placed on a flat surface. Also, make sure that your profile settings (height, weight and gender) are correct.
Keep me posted on the outcome.
12-04-2019
04:37
- last edited on
12-07-2019
06:29
by
AndreaFitbit
12-04-2019
04:37
- last edited on
12-07-2019
06:29
by
AndreaFitbit
Yes the scale is on a flat hard surface. The profile is correct.
I jumped on the scale this morning and the % BF registered at 19%. Yesterday it had me at 12%, my gym had me at 16.9%, and then 19% this morning on the aria.
Moderator edit: removed personal information.
12-07-2019 08:10
12-07-2019 08:10
@rqwilliamsjr, I'm sorry for the late response. However, I was able to get in touch with our Support team and was told that they assisted you via phone. In case the issue persists after trying their instructions, please get back to them with the reference number they provided and the'll be happy to follow up.
I'll be around if any question arises.
12-07-2019
08:27
- last edited on
12-12-2019
07:56
by
JuanJoFitbit
12-07-2019
08:27
- last edited on
12-12-2019
07:56
by
JuanJoFitbit
Yeah I am waiting on my replacement Charge 3 to show up after it died. Will let you know how it goes.
Thanks
Sent from my iPhone
Moderator edit: removed personal info
12-12-2019 07:56
12-12-2019 07:56
@rqwilliamsjr, thank you for taking the time to post the update here. By the way, I'm sorry for the delayed reply.
I'm so glad to hear that you will be back on track with a replacement unit.
As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.
Hope to see you in our Fitbit Community more often.