The Fitbit Community

I removed my scale from my Fitbit account to reconnect it to a new wifi and now it wont let me connect at all. I get to put the 4 digit code in but then I get a pop up saying “Something went wrong. An error occurred. Please try again” can someone ple...

Aria 2 cannot connect to wifi (new device)

Just bought a new Aria 2 but it can't connect to wifi. Showing "No networks found. Check your wifi connection, then try again" error. Already factory reseton 2.4g wifi network. WPA passwordHave tried more than 10 times so is the product defective or...

Aria 2 scales not recognising users

Helpmy wife and I have tried and better tried to set up the scales following change of router, we both have avatars and the scales won’t recognise us and say we are guests is their any way we can do a full reset and retain the history of weigh ins? t...

Body fat percentage is way off if gender is changed

The aria scale is gender bias. If I say that I am a male my fat percentage drops significantly but if I say I am a female than I am obese. Fitbit needs to fix this. Moderator Edit: Clarified subject and updated label

Aria scale saying I am guest after gaining weight

I have seen other posts, I have tried what they have said worked for them. But still getting guest. I have previous been asked «is it me», and let me tap the scale to say yes it is, sorry I gained some. But now, not even asking, just saying I am a gu...

Wildly Inconsistent Weight Meaurements

This is a topic that was brought up a couple years ago at the link I’m sharing. All the suggested advice given I’ve tried. Yet, I am getting more wildly inconsistent measurements as shown in this attached photo.I haven’t been getting the low battery ...

Aria 2 stopped syncing with wifi - won't reconnect

My Aria 2 was working perfectly fine and syncing with my Fitbit app (iOS) until July 30, after that it stopped syncing. I changed the batteries thinking that could be the problem but now all I get is the running support address line. I've tried synci...

Aria 2 unstable weight measures

When weighing myself several times in a row, the scale is varying with +/- 1kg. I have not moved the scale in-between measurements, but it seems very sensitivitie to where on my feet I place my weight. I'm not doing anything extreme, though.

Aria not syncing anymore

Aria not syncing anymore! Can anyone help? Support said they can't help

How do I download Aria 2 data now to my computer?

How can I download the data from my Aria 2 scale to my computer now>

AriaXXXXX is not detectable => cannot setup my Aria2

Hello, Aria2 have lost the connection to my home network so I tried to set it up from scratch from my iphone app > my home network is not detected from my android app > my home network is detected but not able to connect with a generic error.from the...

Aria 2 won’t register guest weight

Yesterday, my scales didn’t recognize me and said guest during the weigh in. In went into the app - recent weigh ins, and changed it to me. Today, the scales didn’t recognize me again. I went into recent weigh ins, but this time, there was no guest w...

No longer connects to WiFi

Scale always worked fine until I moved and now will no longer connect to the wifi. I've gone through all the posts and suggestions on how to reset the scale and the router, but nothing changes.

No data under recent weigh-ins

Ever since the new app, there is no data being recorded in the recent weigh-ins tab under your scale in the new app. This is a problem with the integration of the new app and Fitbit/ Google need to fix this as you cannot reassign weight to the correc...

CANNOT find Weight data in Exported data

I exported all my Fitbit data. It comes as a .zip file. When I extract all files I CANNOT find the WEIGHT data from my Aria2 scale. This data shows on the dashboard since August, 2018 when I first bought the scale.Where should I be looking?

Aria 2 guest

I have tried everyone’s workaround to get my scale to show my name instead of guest. On top of that it doesn’t give me my body fat anymore. Can anyone give me some suggestions that actually do work thank you

Aria 2 not connecting to Nest Wifi Pro Router (Dualband)

I have a Nest Wifi Pro router, after spending days troubleshooting, the scale will not connect. Here is what I've done (in order):Followed connection instructions to a "T"Factory reset, then follow the instructions againsince it is a multi-band route...

Aria 2 connected and syncing, but there is no weigh in data

My Aria 2 is connected to my account, and it shows that it has been syncing, but there is no weigh in data from the scale. I have replaced the batteries in the scale, and the app shows the full battery symbol (both Android app and the web applicatio...

Aria 2 will not connect

I have an older Aria 2 that got removed from my Fitbit app. When I remove the battery for a bit and reinsert it, it automatically shows that it's connected to my home wifi network. I find the device listed in my router's device list.If I "tap" on the...

Aria 2 "Not Working?"

Aria 2 stopped connecting to the app.Tried to reconnect but says Not Working after inputting Pairing Code.Tried resetting the scales and setup again, but still not working.Tried again on both methods and still not connecting.Please click the link bel...

Aria 2 only recognizes me as "guest" and I can't see the recent weigh ins to confirm it's me

exactly what the title saysI have tried re-pairing it, changing wifi to another one and putting it back on the original, nothing is working :C

My Aria 2 is not connecting to our WiFi.

It has worked in the past but for the last few weeks it hasn’t. We’ve tried resetting it. Deleting it and setting it up from scratch. But nothing works. Any help would be appreciated.

An AlternateApp for fitbit Aria

Hi,Just wondered if anyone in the community is away of any other app's that talk to the "aria" scales. I'm thinking of moving on from my fitbit sense2 and i wondered if there was a way to continue using the aria scales and all the information it prod...

Scales won’t work

I’ve tried everything under the sun , recalibration, turning it on and off , contacting Fitbit , crying it just won’t register guest weights on the app which mean I can’t change them to me and therefore the scales are faulty as they aren’t working.

Aria 2 Scale syncing but not registering weight on app or web dashboard

For the last five days, since September 7, 2023, I have been unable to get the weight from my Fitbit Aria 2 scale two show up on my Fitbit app or on the web dashboard. The scale syncs, and it says that it has synced with the time indicated on my Fitb...

ARIA2 - add second user but showing as “guest” on scales

This seems an issue that hasn’t been resolved for years! I have tried to add new user, they accepted via app - nothing so I checked on here. They then went to desktop & accepted. The acceptance appears on their web page & my app yet Aria 2 still sho...

Can't Access All User Weigh Ins

I'm trying to access all user weigh ins so that I can assign a weight to my wife. She hasn't weighed in for several months and is being assigned as a Guest. Unfortunately, I can't find where to assign guest weigh in to her. I tried following the r...

Cannot add second user for Aria 2 scale

I send the invite and the other person opens up the invite. Logs into their account and gets an error about going down the wrong path. All the previous solutions from similar topics on this forum are totally useless. They are along the lines of check...

Aria 2 "Wi-Fi Problem"

My new Aria 2 won't even attempt to connect to Wifi. When trying to connect to Wifi, I click the "Next" at the setup and it gives a pop up immediately saying "Wi-Fi Problem. There was a problem with Wi-Fi" I tried to check if my wifi list would find ...

Aria 2 not scanning for wifi

So I last used my scale well over a year ago. I changed wifi, and the batteries died. Today I went to get all set up again. Inserted batteries and tried to get connected to the wifi. The scales scanned, found my router but wouldn't connect; at one po...

Aria 2 Body Fat% is completely wrong

I first noticed a problem in May 2023. I mentioned to my son, who lives with me, that my body fat% jumped up after my normal Sunday weigh-in. I have been losing a lot of weight since December of 2022 and my BMI has placed me into a different catego...

Resolved! Can the Aria 2 battery cover be replaced?

Is it possible to get a replacement battery compartment cover for my Aria 2? Moderator Edit: Clarified subject

Resolved! Aria 2 Body Fat % not accurate

I measure myself same time of day, and the weight seems correct, but the body fat seems inaccurate. When I first got Aria 2 it had me down for 23% body fat, and that seemed right. Then I weighed myself a week later, and although I lost weight, I went...

Resolved! Can I view "Guest" weight ins from my account?

I can view guest weigh ins from my phone app, but is there any way to view them from logging into your computer account? Moderator edit: updated subject for clarity

Can’t get out of Guest Mode

Recently updated my phone to the Iphone14 and now my Aria2 scales won’t record weights onto the app. On the scale it says guest but won’t give me the user icon and the option to assign another user. Nothing appears on the recent weigh ins so I can’t ...

Resolved! Can't add wife to Aria 2 scale

We have gone through the support forums here and honestly it makes me feel a bit like I'm being gaslit. When we follow the exact instructions on the app (during the initial setup/pairing of the Aria 2, or afterward) to add a user, when we should be s...

Aria 2 won't show body fat percentage

My aria2 scale will show my weight but when it gets to the body fat percentage, it just says "---%". I know it does that when you wear socks but I'm barefoot like I'm supposed to be. It used to work fine but now it does that EVERY time. Any sugges...

Resolved! Aria 2 won't connect to WiFi

So having difficulties connecting my new Aria 2 to Wifi. It sees the network, accepts the password, tick apears then sync process then says can't connect I have tried the following:- Reseting RouterTrying a different routerTrying a wifi extende...

Aria 2 body fat percentage

my aria 2 is showing my wrong body fat percentage. it has been approximately 20% for the last two months then from one day to the next is jumped to 32% and has been showing 32% for the last 3 days. please advise as to why the malfunction. Moderator...