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Fitbit Aria 2 scales

yesterday

yesterday

Recently when the Aria 2 scales have been syncing there have been a lot of manual entries along with the weigh in data even though there has been no manual entries stored. Any ideas what is causing this. I have deleted the app and reinstalled it with no joy.

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4 REPLIES 4

yesterday

yesterday

Hi @John0000   A few other users are seeing this, too.  One user doesn't even own a scale!  I recommend sending feedback in the Fitbit app.  Tap on your profile picture, then Send feedback.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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yesterday

In response to LZeeW

yesterday

Hi thanks for your reply. I will get in touch with them and see if they can help.

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yesterday - last edited yesterday

In response to John0000

yesterday - last edited yesterday

@John0000   Sending feedback is different from contacting Support.  You don't get a response when you send feedback.  This is a new issue and I don't think Support can help you.  The Aria 2 is a legacy model.

But sending feedback does get to the engineers.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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yesterday

In response to LZeeW

yesterday

Thanks. Not sure what a legacy model is but I have had these scales a while and this has just started to happen in the last few weeks.

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