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Guest weights gone

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‎07-03-2023 14:45

‎07-03-2023 14:45

Where did all the guest weights go?  All Past guest weights have disappeared and no new ones are visible?  

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‎07-03-2023 14:50 - edited ‎07-03-2023 14:50

‎07-03-2023 14:50 - edited ‎07-03-2023 14:50

I think you switched your account to Google.  Did this happen right after you switched?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎07-03-2023 15:05

‎07-03-2023 15:05

No. The guests weights (my husbands) all disappeared several weeks ago. I just switched to google 3 days ago in the hope to that would be the fix

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‎07-03-2023 15:11

In response to PamJCh

‎07-03-2023 15:11

Thanks for info; so can't blame it on that.  Though that doesn't help you.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎07-04-2023 06:49

In response to PamJCh

‎07-04-2023 06:49

@PamJCh   Guest weights disappeared from the app some time in mid May.  I think Fitbit did something to correct a long standing issue -- that weights aren't private.  Guest weights go somewhere in cyberspace.

By removing the Guest weights, Fitbit created a different problem.  What does a user do when their own scale says they're a Guest?

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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