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Invite to Aria 2 doesn’t work

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‎04-17-2021 19:36

‎04-17-2021 19:36

I have added another user as a friend and added them as a member of my family, but when I try to invite them to the scale it just shows as pending. The other user does not get any in app (iOS) notification. They get an email but the Accept Invite link is broken and gets the “Sorry that page is following a different trail” page. 

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1 REPLY 1

‎04-19-2021 06:05

‎04-19-2021 06:05

@DavidLiles Welcome to our Fitbit Community. Regarding the invitations issue that your Aria 2 has experienced, please have the invitee to accept the invitation email through a computer, not from their phone and see if the invitation can be accepted properly.

 

Hope this helps.

JuanJo | Community Moderator

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