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Scale Fault

‎06-17-2025 12:18

‎06-17-2025 12:18

I recently stepped on my scale and heard a "crack". Now the scale is inaccurate. Has anyone else have this problem?

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3 REPLIES 3

‎06-19-2025 07:14

‎06-19-2025 07:14

@n0rg   You didn't say what model you own or how long you owned it.  Any scale can break.  I check in on this forum frequently, since I use an Aria 2.  Your experience is very uncommon.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎06-29-2025 13:08

In response to LZeeW

‎06-29-2025 13:08

Original Aria,  firmware v3

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‎06-30-2025 13:35

In response to n0rg

‎06-30-2025 13:35

@n0rg   Fitbit sold the original Aria 2014-2017, making your scale at least eight years old.  Any scale can break.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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