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Scale not syncing with new WiFi network

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‎10-02-2021 06:35 - last edited on ‎10-05-2021 08:52 by Fitbit Moderator

‎10-02-2021 06:35 - last edited on ‎10-05-2021 08:52 by Fitbit Moderator

My scale says it is connected to my new wifi but it still won’t sync??

 

Moderator Edit: Clarified subject

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‎10-05-2021 08:51

‎10-05-2021 08:51

Welcome, @HSalzburg! It's great to see you around.

 

Thanks for the details about the syncing difficulty. You can check this help article: Why won't my Fitbit device sync? for troubleshooting steps in case that your scale is still not syncing with your WiFi network.

 

Hope this helps.

If my post was helpful, you can vote for it. You can also mark it as Best Answer if it was what you were looking for!
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