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1month old dying

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‎01-23-2017 02:33 - edited ‎01-23-2017 02:59

‎01-23-2017 02:33 - edited ‎01-23-2017 02:59

Hey guys I got a Fitbit blaze a month ago, I am having some issues with the battery life. It last about 60 hours. I am wondering if there is some issues with my charging habit and settings.

 

I am on quick view on, no auto sync, auto brightness, off bluetooth. I dont use the gps notifications and music function.

 

I usually charge with 5Volt 1Amp is that too much?

 

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‎01-23-2017 04:26 - last edited on ‎07-24-2025 17:52 by Fitbit Moderator

‎01-23-2017 04:26 - last edited on ‎07-24-2025 17:52 by Fitbit Moderator

Hi there @NeilTyson! Welcome to the Fitbit Community Forums! 🙂

I'm sorry you're having problems with the battery on your Blaze. The battery should last for about 5 days with a regular usage and it seems you're not doing anything wrong while using it.

I would recommend fully charging your Blaze and once it's fully charged, sync it to your account. Use it as you would normally do but make sure to sync it every now and then, like every one or two hours I would say. That way, if the battery runs out again, you can get in touch with the Support Team and they will be able to see in the battery logs  that it's not working as it should and they will be happy to provide further assistance to get you back on track.

Hope to see you up and running soon. Anything else you may need, let me know! 🙂

Ferdin | Community Moderator, Fitbit

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‎01-23-2017 04:26 - last edited on ‎07-24-2025 17:52 by Fitbit Moderator

‎01-23-2017 04:26 - last edited on ‎07-24-2025 17:52 by Fitbit Moderator

Hi there @NeilTyson! Welcome to the Fitbit Community Forums! 🙂

I'm sorry you're having problems with the battery on your Blaze. The battery should last for about 5 days with a regular usage and it seems you're not doing anything wrong while using it.

I would recommend fully charging your Blaze and once it's fully charged, sync it to your account. Use it as you would normally do but make sure to sync it every now and then, like every one or two hours I would say. That way, if the battery runs out again, you can get in touch with the Support Team and they will be able to see in the battery logs  that it's not working as it should and they will be happy to provide further assistance to get you back on track.

Hope to see you up and running soon. Anything else you may need, let me know! 🙂

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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