help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

1month old dying

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-23-2017 02:33 - edited ‎01-23-2017 02:59

‎01-23-2017 02:33 - edited ‎01-23-2017 02:59

Hey guys I got a Fitbit blaze a month ago, I am having some issues with the battery life. It last about 60 hours. I am wondering if there is some issues with my charging habit and settings.

 

I am on quick view on, no auto sync, auto brightness, off bluetooth. I dont use the gps notifications and music function.

 

I usually charge with 5Volt 1Amp is that too much?

 

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎01-23-2017 04:26

‎01-23-2017 04:26

Hi there @NeilTyson! Welcome to the Fitbit Community Forums! 🙂

 

I'm sorry you're having problems with the battery on your Blaze. The battery should last for about 5 days with a regular usage and it seems you're not doing anything wrong while using it.

 

I would recommend fully charging your Blaze and once it's fully charged, sync it to your account. Use it as you would normally do but make sure to sync it every now and then, like every one or two hours I would say. That way, if the battery runs out again, you can get in touch with the Support Team and they will be able to see in the battery logs  that it's not working as it should and they will be happy to provide further assistance to get you back on track.

 

Hope to see you up and running soon. Anything else you may need, let me know! 🙂

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎01-23-2017 04:26

‎01-23-2017 04:26

Hi there @NeilTyson! Welcome to the Fitbit Community Forums! 🙂

 

I'm sorry you're having problems with the battery on your Blaze. The battery should last for about 5 days with a regular usage and it seems you're not doing anything wrong while using it.

 

I would recommend fully charging your Blaze and once it's fully charged, sync it to your account. Use it as you would normally do but make sure to sync it every now and then, like every one or two hours I would say. That way, if the battery runs out again, you can get in touch with the Support Team and they will be able to see in the battery logs  that it's not working as it should and they will be happy to provide further assistance to get you back on track.

 

Hope to see you up and running soon. Anything else you may need, let me know! 🙂

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

Best Answer
0 Votes